Be Cautious of Malicious Spam
What You Should Know
After your website goes live or is updated, you may begin receiving unsolicited emails claiming that your website has SEO or Display issues. These emails are often sent by automated bots that scan the internet for newly launched or recently updated websites.
Common Claims You Might See:
-
“Your website is not indexed on Google.”
-
“You have critical SEO errors affecting your site.”
-
“Your website is not mobile-friendly.”
-
“Your website is not secure.”
These messages are designed to create fear and confusion, encouraging you to pay for unnecessary services.
Click a Tab to Learn More:
How To Identify Spam
-
The email comes from an unfamiliar sender or a generic email address while claiming to be from Wix
(e.g., @gmail.com info@seoservices.com).
-
The message is vague, using general terms like “SEO errors” without specifying any real issues.
-
Attached documents claim to be “SEO reports” but lack meaningful data and present opinions over Google reports
-
Claim to have information about the backend of your website without being provided access to your website. (Wix will never handover information regarding website performance to partners or third parties aside from website business owner)
-
The email contains urgent language designed to pressure you into making a quick decision.
Known Spam Identities
-
Habby Partner
-
Zion Expert
-
Josh Wix Legend
Variations & Similar Identities have since been identified.
Real Messages Received, False Information Claimed.
Frequently Asked Questions
Why would other Wix Partners make false claims about my website?
Unfortunately, not all Wix Partners operate with integrity. Some use aggressive sales tactics to generate leads—often by exaggerating or fabricating issues with your website’s SEO, speed, or visibility. These messages are typically part of mass outreach campaigns and are not based on a genuine review of your site. Their goal is to create urgency and convince you that something is wrong so they can sell you services, regardless of whether your site actually needs help. To make things more confusing, these messages often come from Gmail accounts or unofficial-looking domain names, making it unclear who is actually contacting you. Just because someone claims to be a “Wix Partner” does not mean they are affiliated with Wix—or operating in good faith. Unfortunately, even Done Wright Media has been impersonated in the past by scammers trying to reach out to our clients using deceptive tactics. We take this very seriously and encourage you to be cautious. If you ever receive a suspicious message, forward it to us directly. We’re happy to confirm whether it’s legitimate and protect you from misinformation or scams.
Are these messages from Wix Support?
No. Wix Support will never cold-message you, nor will Wix ever provide your information to third parties to sell services. Some individuals may call themselves Wix Partners or “SEO Managers,” but they are third parties—not Wix employees—and their claims are often exaggerated or completely false.
Why am I suddenly getting these emails and Wix messages after my site went live?
Once your website goes live or undergoes a major update, it becomes more visible on the web—not just to search engines like Google, but also to bots and scrapers that are constantly scanning the internet for new domain activity. These bots harvest public information, such as your domain name, business name, or contact email, and feed it into databases that spammers and solicitors use for outreach.
I received a message from Done Wright Media saying my website has issues — is it legit?
If you received a message from Done Wright Media, it’s important to double-check that it actually came from us. Unfortunately, our business has been impersonated in the past by scammers trying to contact clients using our name. Here’s how you can tell if a message is truly from us: •✅ It will come from the official DoneWrightMedia@gmail.com email address or directly through a verified communication channel (like a call, text, or Wix message in response to support inquiry). •✅ It will reference specific details about your website or business—not vague compliments or generic warnings. •✅ It will never pressure you into urgent action or make exaggerated claims like “you’re not indexed” without evidence. We always aim to communicate professionally and honestly. If you’re ever unsure whether a message is really from Done Wright Media, just reach out to us directly through our website or verified contact info. We’ll be happy to confirm and clear up any confusion.
Have Additional Questions?
Reach out to us.
If you have any questions or concerns about SEO spam emails, website security, or any other suspicious messages you receive, please don’t hesitate to reach out to us. We’re here to help you navigate these issues and ensure your website remains secure and performs at its best.